Reservation policy

This privacy policy applies to this website (hereinafter, the Website).

Please read it carefully. It contains important information about the processing of your personal data and the rights granted to you by the applicable regulations.

We reserve the right to update our privacy policy at any time for business decisions, as well as to comply with potential legislative or case-law changes. If you have any questions or need clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.

You declare that the data you provide to us, now or in the future, is accurate and truthful, and you agree to inform us of any changes to such data. In the event that you provide personal data of third parties, you agree to obtain the prior consent of the affected parties and to inform them of the content of this policy.

In general, the fields in our forms marked as mandatory must be completed in order to process your requests.

1. Who is responsible for processing your data?

Unless otherwise specifically indicated, the data controller for the data collected on this Website is INMOBILIARIA TURCOSA, S.L. (Apartamentos s’Avaradero, hereinafter) with its registered office at Avenida Miramar 38, Es Pujols, Formentera, Illes Balears and email reservas@apartamentosavaradero.com

1. For what purposes will we process your data and on what legal basis?

Reservation management. The data provided in your reservation requests will be processed to manage such reservations. The categories of data we process for these purposes are as follows:

• Identification data (name, surname, and ID/NIE/passport)
• Contact data (address, email, and telephone) of the reservation holder;
• Reservation data (dates of stay, number and age of guests, type of room and meal plan)
• Financial and transaction data.

The processing of this data is necessary for the execution of the accommodation contract or for the application of pre-contractual measures at your own request.

The financial and transaction data generated by your reservation will be processed for accounting and administrative management purposes and for compliance with our legal obligations in accounting and tax matters.

Responding to inquiries. The data provided in the inquiry form and for submitting a question will be processed to handle your requests.

These processing activities are necessary for the execution of the accommodation contract or for the application of pre-contractual measures at your own request.

Statistical and quality management purposes: In order to evaluate and manage the quality of our services, we compile statistics based on aggregated data obtained from transaction data and browsing data on the website, e.g., IP address, weblogs, pages visited, or actions carried out on the Website (+ info in our cookies policy).

This processing is based on our legitimate interest in evaluating and managing the quality of our services and products. In weighing this interest against your rights and freedoms, it was determined that the processing has a limited impact on the privacy of the data subjects, corresponds to their reasonable expectations, and does not pose significant threats, as it is carried out on aggregated data and with the consent of the data subjects regarding the metrics carried out through the use of cookies.

Sending commercial communications: If you have requested or authorized it, your identifying and contact data will be processed to send you communications regarding activities, products, and services of Apartamentos s’Avaradero, as well as of third-party partners in the transport, leisure, and entertainment sectors, such as: boat rental discounts, car rental discounts, and transfer discounts.

This processing is based on the consent provided. Failure to provide or withdrawal of your consent does not condition access to the Website or the provision of the requested services.

You may unsubscribe from processing for commercial purposes at any time by activating the link provided for this purpose in our communications or by sending an email to reservas@apartamentosavaradero.com.

Administration and management of website security: We process browsing data (IP addresses or logs) to administer and manage website security. This processing is based on our legitimate interest in ensuring website security. This interest is expressly recognized by Recital 49 of the GDPR. In weighing this interest against your rights and freedoms, it has been taken into account that this processing corresponds to generalized security practices and does not pose significant threats to data subjects.

1. To whom can we disclose your data?

Your data will only be disclosed to third parties when legally required, with your consent, or when your request involves such disclosure.

1. How long will we keep your data?

In general, we retain your data for the duration of the relationship you maintain with us and, in any case, for the periods established in applicable legal provisions, e.g., in accounting and tax matters, and for the time necessary to address possible liabilities arising from the processing. We will delete your data when it is no longer necessary or relevant for the purposes for which it was collected.

Data processed for commercial purposes will be kept as long as you do not request their deletion.

1. What are your rights?

You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access to such data. You may also request that your data be rectified if it is inaccurate or completed if it is incomplete, as well as request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the restriction of the processing of your data. In such cases, we will only process the affected data for the establishment, exercise, or defense of claims or with a view to the protection of the rights of others. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data unless there are compelling legitimate reasons that override your interests or rights and freedoms, or for the establishment, exercise, or defense of claims.

Likewise, under certain conditions, you may request the portability of your data so that it is transmitted to another data controller.

You may withdraw the consent you have previously provided for specific purposes, without affecting the lawfulness of processing based on consent prior to its withdrawal.

You may at any time revoke your consent or object to the processing of your data for direct marketing purposes, including profiling related to such marketing. In this case, we will stop processing your personal information for such purposes. You also have the right to object to individual automated decision-making that produces legal effects concerning you or significantly affects you in a similar way, where this right applies in accordance with Article 22 of Regulation (EU) 2016/679.

To stop receiving commercial communications, you can use the link provided for this purpose in our communications or send an email to the following address: reservas@apartamentosavaradero.com.

You also have the right to lodge a complaint with a data protection authority. You can consult the list and contact details of European data protection agencies on the European Commission website at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

To exercise your rights, you must send us a request by postal mail or email to the addresses indicated in the section “Who is responsible for processing your data?”

You may obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency website (https://www.aepd.es).